For consumer products and hardware entering the U.S. market, we provide full-cycle CPSC (U.S. Consumer Product Safety Commission) product safety compliance support—from pre-launch risk screening to post-launch investigations and complaint response. Our services include:
• compliance review and optimization of labeling, instructions, and warnings;
• building a compliance documentation system (compliance files, testing and certification materials, batch traceability and QC workflows, and complaint/incident management);
• risk assessment and response planning for complaints, sampling, investigations, and potential recalls—covering internal remediation, submissions, and external communications strategy.
We apply an “auditable, traceable, and explainable” standard to help companies build sustainable safety boundaries—reducing regulatory and reputational risk while strengthening compliance credibility with platforms and channels.